FAQ's
Registration // Check-In
You can pre-register online for individual rides. Once you register, you’ll be entered in our system and receive a confirmation email. If you pre-register prior to the morning of the ride, bring your confirmation email to the Check-in Tent to get a wristband designating you as a participant and pick up any merchandise you purchased when you checked in.
Not all of our rides allow for day-of registration. Please check the registration page for details.
What’s included with my registration cost?
Every Trailnet Classic includes:
- Marked routes with maps and cue sheets
- Turn-by-turn navigation with Ride with GPS
- Stocked rest stops with water and nutrition (fruit, snacks, GU Energy)
- Support (SAG) vehicles on the route to assist with mechanical and first aid issues
- Snacks and refreshments after the ride
Certain rides will offer extra features including:
- Professional photographers along the course
- Chip timing, that tracks your overall time and standings
- Ride-specific merchandise, ride packets, or other swag
Do you offer discounts on rides?
Trailnet Members: Trailnet members receive free ride vouchers, the number of vouchers depends on your membership level. vouchers for free rides as well as discounts on all Trailnet Classics. Learn more about becoming a member! Trailnet Members also receive discounted pricing on all of the rides.
Youth pricing: All riders 18-years-old and younger receive special pricing for Trailnet Classics Rides. Riders younger than 18 need to be accompanied by an adult.
Event Day
When should I arrive?
Registration and check in usually opens an hour and a half before the event starts. We recommend that you try to get to the event as soon as you can in order to give yourself time to find parking and get those tires aired up. We do our best to make the check-in and registration process quick and efficient but it’s always better to be early.
Why do some rides have a "Group Start" and some have an "Open Start"?
The decision to have a group or open start is determined by the requirements of our host communities and the safety of our riders. Certain rides and routes require street closures and are coordinated with local governments and law enforcement.
In a Group Start, riders line up together and are safely escorted from the start by local authorities, riders are free to ride at their own pace after reaching a predetermined location.
Our open-start rides allow riders to depart at any time during a designated start window. This is another way to manage the flow or riders onto the course.
Will you cancel rides because of the weather?
We host the Trailnet Classics rain or shine, meaning we won't cancel a ride because of a rain shower. Part of the unique experience of a ride is being out in the elements.
However, if there is a high likelihood of extreme weather Trailnet may adjust start times or cancel any event for the safety of the participants, volunteers and staff. Any changes will be communicated via email, social media and text message notification (if riders have elected to sign up for these notifications during registration).
Do I need to be able to ride at a certain pace?
There isn’t a set minimum pace for any rides except our Century. In general, riders should be comfortable riding at a moderate pace.
Each ride is different and we ask that riders know their comfort level when choosing a route, especially on longer, hillier rides.
Our support vehicles sweep each route before closing rest stops in order to ensure that there are no riders still on course. If you’re still on course when rest stops are being closed, you’ll be given the opportunity to finish the ride on your own or get a ride back to the start location.
Is this a no-drop ride?
People are free to ride in groups as they want and can decide amongst themselves their pacing, stops, etc. Alternatively, people are free to ride on their own at their own appropriate pace.
Ride Support // Rest Stops and SAG
What’s included with rest stops?
Our rest stops are typically placed every 15-20 miles. It is important to note that these supplies are meant to supplement any nutrition you are already carrying. Please do not rely solely on rest stops as your singular means of nutrition.
They include:
- Water
- Electrolyte sports-drink mix
- Snacks (usually a mix of fresh fruit and packaged snacks to eat there or take for the road)
What is SAG?
SAG stands for Support and Gear. During every ride, we have vehicles on the routes to help riders in case of mechanical or simple first aid problems. Our SAG drivers are equipped to provide simple first aid and assist with minor mechanical issues (flats, minor drive train problems). In cases of a significant mechanical issue, we transport the rider and bike back to the start of the ride. In case of a severe injury, EMS will be called.
Before the ride, download the free TraqCentral app. This GPS-based app allows our organizers and SAG drivers to pinpoint your location and provide quick assistance quickly. TraqCentral also has a feature that allows you to share your ride in real-time with a family member or emergency contact so they can follow along.
What is TraqCentral?
TraQCentral is a free app that our support team uses to offer riders a more robust, safer, and more efficient way to call in for mechanical or medical support with the tap of a button. If you need assistance during the ride, the app shares your GPS coordinates with our support dispatch center, and you’ll receive a text message with an ETA within minutes.
Routes
What is Ride with GPS?
Ride with GPS is an app that offers ride tracking, navigation and turn-by-turn directions. Features vary depending on your subscription level. All riders will be given turn-by-turn directions for the day of the ride. You’ll receive a Ride with GPS Event link in your confirmation email.
Trailnet members have free access to the Trailnet Club account from Ride with GPS, which gives access to past Trailnet Classic and Bicycle Fun Club routes.
Can I download the route ahead of time?
You will receive an email a few days before the event informing you that the routes are finalized and ready for download. Do not download the routes to a gps or phone before you receive that email as there may be a last-minute adjustments for changing road conditions. Occasionally we need to make adjustments due to construction, changing road conditions or other unforeseen safety issues.
What are COVID precautions being taken to keep people safe?
We adhered to local public health guidelines when planning in-person outdoor events. We remain confident in the safety of our outdoor events and will continue to ensure that these events are produced in a manner that prioritizes safety.
