FAQ's
Registration // Check-In
You can pre-register online for individual rides. Once you register, you’ll be entered in our system and receive a confirmation email. If you pre-register before the morning of the ride, bring your confirmation email to the Check-in Tent to get a wristband designating you as a participant and pick up any merchandise you purchased when you checked in.
Not all of our rides allow for day-of registration. Please check the registration page for details.
What’s included with my registration cost?
Every Trailnet Community Ride includes:
- Stocked rest stops with water and nutrition (fruit, snacks, GU Energy)
- Support (SAG) vehicles on the route to assist with mechanical and first aid issues
- Snacks and refreshments after the ride
Certain rides will offer extra features including:
- Photographers along the course
- Ride-specific merchandise, ride packets, or other swag
Do you offer discounts on rides?
Trailnet Members: Trailnet Community Rides are free for members!!
Event Day
When should I arrive?
Registration and check-in usually open an hour and a half before the event starts. We recommend that you try to get to the event as soon as you can to give yourself time to find parking and get those tires aired up. We do our best to make the check-in and registration process quick and efficient but it’s always better to be early.
Why do some rides have a "Group Start" and some have an "Open Start"?
The decision to have a group or open start is determined by the requirements of our host communities and the safety of our riders. Certain rides and routes require street closures and are coordinated with local governments and law enforcement.
In a Group Start, riders line up together and are safely escorted from the start by local authorities, riders are free to ride at their own pace after reaching a predetermined location.
Our open-start rides allow riders to depart anytime during a designated start window. This is another way to manage the flow of riders onto the course.
Will you cancel rides because of the weather?
We host the Trailnet Classics rain or shine, meaning we won't cancel a ride because of a rain shower. Part of the unique experience of a ride is being out in the elements.
However, if there is a high likelihood of extreme weather, Trailnet may adjust start times or cancel any event for the safety of the participants, volunteers and staff. Any changes will be communicated via email, social media, and text message notification (if riders have elected to sign up for these notifications during registration).
Do I need to be able to ride at a certain pace?
There isn’t a set minimum pace. In general, riders should be comfortable riding at a moderate pace.
Each ride is different, and we ask that riders know their comfort level when choosing a route, especially on longer, hillier rides.
Our support vehicles sweep each route before closing rest stops to ensure that there are no riders still on course. If you’re still on the course when rest stops are being closed, you’ll be given the opportunity to finish the ride unsupported on your own or get a ride back to the start location.
Is this a no-drop ride?
People are free to ride in groups as they want and can decide amongst themselves their pacing, stops, etc. Alternatively, people are free to ride on their own at their own appropriate pace.
